Our services.

Full lifecycle services, from solution design to decommissioning.


Achieving your goals for customer experience, efficiency, and profitability requires so much more than the best hardware and software solutions. That’s why we serve as a responsive partner to our clients, providing white glove services that span the entire point of sale lifecycle. Looking for a new solution? We can tailor it to your needs. Implemented your solution but need better service? We provide onsite and remote helpdesk options. Broken terminals, but you need a few more years? We can handle that through our Advanced Exchange Depot… replacement included.

Our clients know and love us for our commitment to customer service—a commitment that shines through in each and every service interaction. We go beyond tactical support to deliver true, value-added encounters for our customers.

meet the resource pos team

Explore our services.

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Consultation & Solution Design

Through our consultative approach, we work to understand our customers’ specific business goals and design a solution that combines our hardware and services in a way that brings you closer to your goals.

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Procurement & Warehousing

Our procurement and warehousing services empower our customers to achieve unprecedented scalability and responsiveness. Work with us to determine your ideal workflow and capacity.

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Project
Management

We provide our customers a single point of continuity throughout the lifetime of their project to ensure deadlines are met, continuity is upheld, and project objectives are achieved.

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Staging & Configuration

Complex solution that leverages multiple hardware and software partners? Our staging and configuration services enable you to see and test your solution before it is rolled out in your restaurants.

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Implementation & Onsite Install

Our implementation team have extensive experience working in restaurant and retail environments. We will ensure a smooth and seamless implementation of your solution without operational disruption.

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Software
Professional Services

Store opening? New upgrade? We apply our experience and industry best practices to deliver software solutions to support the needs of your growing business.

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National Field
Support

While we are headquartered in Chicago, our nationwide presence enables us to provide high quality, on-site field support to our customers across the United States.

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Live 24/7 Helpdesk

The quality of your support matters. Our round-the-clock helpdesk is staffed by our team of restaurant technology experts, which field client requests with outstanding responsiveness and insight.

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Advanced Exchange Depot

Terminals not performing? We know that downtime is simply not an option. That’s why we provide replacement terminals within 24 hours. In Chicago or Tampa? Enjoy same day service.

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Hardware Repair

Replace isn’t always the answer. We provide full-service, manufacturer certified repair services for the market’s leading POS brands—enabling you to extend the lifecycle of your investment.

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Deinstallation & Recycling

Unsure of what to do with your old terminals? Not to worry. We will carefully deinstall, decommission, and recycle them for the ultimate turnkey solution.

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Raise your standard for a point of sale partner.

Today’s restaurant and retail landscape requires exceptional experiences and a commitment to service. Rely on our partnership to unlock the value of your technology investments and set your business apart.

Discover What Sets Us Apart

How can we help you?

Allow us to put our commitment to client success to work for your business.